Discreet Secret Diner Intel
Take an objective step toward better understanding your guest experience. Our Undercover Foodie team will provide you with transparent feedback and keen insights into service to allow you to better grasp, enhance, or fine-tune your operations. A common misconception is that “something needs to be wrong” to utilize this service. Obtaining a neutral baseline of your establishment’s overall performance will help you to avoid crises through proactive quality control. Whether you seek a one-time visit to survey a particular shift or issue, or a custom program with quarterly or monthly check-ups, Undercover Foodie empowers you with the professional support you need to tackle one of the few in-house tasks you simply can’t do for yourself.